Wholesale Terms of Trade

Last updated: 01 October 2026

These Wholesale Terms of Trade apply to wholesale goods supplied by Devino Pty Ltd ABN 75 002 835 949 ("Devino", "we", "us" or "our") to an approved trade customer ("Customer", "you" or "your").

These terms should be read together with any applicable Credit Application, Tax Invoice, Consignment Note, Credit Note and other written terms agreed between Devino and the Customer.

1. Trade Accounts

Wholesale purchasing and access to the Devino B2B Portal are available only to approved trade customers.

Devino may request information reasonably required to assess, establish or maintain a trade account, including business information and trade references.

Approval of a trade account does not oblige Devino to provide credit, goods on consignment or particular payment terms for every transaction.

Customers must notify Devino of any material changes to their business, ownership or contact details.

2. Orders

Orders may be placed through the Devino B2B Portal, by email, telephone or another method accepted by Devino.

All orders are subject to product availability and acceptance by Devino.

Where an ordered product is unavailable, requires clarification or cannot be supplied as requested, Devino may contact the Customer to discuss alternatives or adjustments.

3. Prices and GST

Prices are subject to change from time to time.

Applicable GST will be charged in accordance with Australian taxation requirements.

Freight and other applicable delivery charges may be invoiced separately.

4. Payment Terms

Unless otherwise stated or agreed in writing, payment is required within 30 days from the invoice date.

Late payments carry interest at 15% per annum, calculated daily.

Payment must be made using a payment method accepted by Devino.

5. Ownership of the Goods

Ownership of the goods remains with Devino Pty Ltd until payment in full has been received.

Devino Pty Ltd reserves the right to enter any premises where the goods are held for the purpose of inspection and taking possession of goods in which ownership remains with Devino, subject to applicable law.

6. Consignment Goods

Goods may be taken on consignment for a period of up to 14 days unless an extended period has been agreed upon.

An invoice will be issued for all items not returned by the end of the consignment period.

Goods supplied on consignment remain at the consignee's risk until returned to Devino Pty Ltd in their original condition.

The consignee is responsible for any loss or damage, however incurred.

7. Shipping and Freight

Freight and other applicable delivery charges may be invoiced to the Customer.

Delivery arrangements may vary according to the nature, value and destination of the shipment.

Customers should check goods promptly following delivery and notify Devino as soon as reasonably possible if there is a problem with a shipment.

8. Returns

Please contact Devino before returning goods.

Devino Pty Ltd is not obliged to accept goods returned more than 30 days from the invoice date.

If a return is accepted after 30 days, a 15% handling fee will apply.

Goods authorised for return should be returned in their original condition and in accordance with any return instructions provided by Devino.

Nothing in these terms excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.

9. Credit Notes

Where Devino accepts a return or makes another adjustment to an invoice, Devino may issue a Credit Note or Adjustment Note referencing the original transaction.

A Credit Note adjusts the relevant amount payable but does not otherwise alter the applicable terms of the original transaction unless expressly stated.

10. Recovery Costs

Where an amount properly due remains overdue, the Customer is responsible for reasonable expenses, costs or disbursements reasonably incurred by Devino in recovering the overdue amount, including applicable debt collection fees and legal costs, to the extent permitted by law.

11. Trade References

By providing trade references to Devino, the Customer authorises Devino Pty Ltd to contact the nominated businesses for the purpose of obtaining a trade reference and assessing or reviewing the Customer's credit account.

12. B2B Portal

Access to the Devino B2B Portal is provided only to approved account customers.

Customers are responsible for maintaining the confidentiality and security of their account credentials and must not provide Portal access to unauthorised persons.

The Customer must notify Devino promptly if Portal credentials are lost, compromised or used without authority.

Orders submitted using an authorised Customer account will be treated as having been submitted by or on behalf of that Customer, subject to applicable law.

13. Product Characteristics

Pearls and other natural materials inherently vary in characteristics including colour, shape, size, lustre, surface characteristics and general appearance.

Product descriptions, measurements, images and photography are intended to represent products as accurately as reasonably possible, but reasonable variations should be expected.

14. Guarantee and Indemnity

Where a director, owner or other guarantor has signed a Devino Credit Application containing a Guarantee and Indemnity, that Guarantee and Indemnity applies in accordance with its terms.

15. Changes to These Terms

Devino may update these Wholesale Terms of Trade from time to time.

The terms applicable to an individual transaction will be the terms communicated or made available in connection with that transaction, together with any separately agreed written terms and subject to applicable law.

16. Governing Law

These Wholesale Terms of Trade are governed by the laws of New South Wales, Australia.

The parties submit to the jurisdiction of the courts of New South Wales and courts entitled to hear appeals from those courts.

17. Contact

Devino Pty Ltd

ABN 75 002 835 949

Suite 1202, 115 Pitt Street

Sydney NSW 2000, Australia

T (02) 9261 3555

E devino@devino.com